Q: What exactly does web site migration imply and what does it entail?
A: The website migration service that our company is offering is free of cost (within a certain limit). We will migrate your website(s) to our first–class cloud hosting platform without you needing to do anything. We know from personal experience that swapping hosting providers can lead to lost information and unwanted downtime. That’s the reason why we will perform all that for you at no cost!We’ve got highly professional administrators whose only task is to ensure that your site functions exactly as it did on your former hosting platform. The administrators are experts in transferring custom–made sites, as well as sites that are based upon popular apps like WordPress and Joomla™.
Q: Just how long will it take for my site to be moved to your platform?
A: While we cannot give you an exact time frame, since there are lots of variables, among them the size of the web files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll try our very best to transfer your website within 48h, and in certain cases – within 24h (when the content is not very large).
Q: What details will I be asked to provide to your Website Migration Department?
A: Yes. We’ll require the name of the web site that you’d like us to transfer. We will also need a way to log into your present hosting account so that we can get the files pertaining to your web site.
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: Will my site be offline during the migration?
A: Your web site will continue to work exactly like it did before with your old hosting provider. When we are done with the migration, your site will be configured to work on our hosting platform and we will ask you to preview it. If everything is functioning properly, all you will have to do is change the NS resource records corresponding to your domain. Your site will be migrated over to us with no downtime whatsoever.
Q: Will my current hosting provider know that I am leaving them?
A: Nah. We’ll never contact your web hosting provider about anything. They will not be aware of the web site migration either.
Q: Does it matter what platform my present provider is using?
A: We can transfer your web site from any hosting provider or any Linux–based web hosting platform as long as we can gain access to the Control Panel and there is File Transfer Protocol access available.The only websites that we cannot transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.