A lot of people who start using their 1st web hosting account, or switch companies, frequently have queries regarding how particular procedures are carried out or experience obstacles when setting up different things like e-mails, site settings, and so on. That’s the reason why, many web hosting companies have compiled documentation with the most popular questions and problems in order to help their customers get info swiftly and easily. Consequently, the customer care team members can spend more time on real problems that given clients may be encountering, since the solution for the minor things will already be available online and customers can easily fix them without getting in touch with the technical support team. Having thorough documentation is extremely important, particularly for new clients without any previous experience at all, since the web hosting service entails tons of features and lots of individuals can get perplexed about what to do. A good knowledge base can both help you carry out the operations that you wish and discover how the web hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting plans come with a comprehensive knowledge base where you can find information about all the challenges that you could encounter and their resolutions. You can get to know how to set up and administer a mailing list, how to use an .htaccess config file, or how to continue if the settings of your mail client are correct, but nevertheless you are unable to send emails, for instance. We have tried our utmost best to be as thorough as possible and to encompass all possible options in order to save you time and energy and to present you with different solutions for every problem. The knowledge base includes educational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in each Control Panel section, whereas if you’d like to see the whole article collection, you should go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared an elaborate knowledge base for all our current and potential clients, so if you buy a semi-dedicated server package from our company, you will be able to find any info that you’re searching for at any moment. We have an enormous number of educational help articles, which will help you understand better what is going on in your account – "What’s PHP?" and "What are file permissions?" are simply two instances. Our exhaustive tutorials will help you do anything you wish – unpack an archive, import a MySQL database, redirect a domain, and so on. On top of that, we also have troubleshooting guidelines, which will permit you to find out what spurs a specific problem and the probable solutions for it. In case you’re not able to send emails or your domain opens an HTTP 500 error message, for example, you can refer to our knowledge base and correct the problem very quickly. The articles can be accessed through any Control Panel section, as well as through the all-encompassing Help section.