One of the common reasons to get a server of your own is the fact you will have complete control over the software environment and you may install anything you would like. This will allow you to run apps that need particular software to be present on the server, which isn't possible with a shared Internet hosting server where you'll be able to install software just in the account, but not on a root level. In case you're not very acquainted with this kind of matters, however, you could come across issues as managing a hosting server of your own is different from managing a conventional shared Internet hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, so our administrators will be able to deal with a variety of tasks which should be done or can resolve a variety of problems that you might encounter.

Installation and Troubleshooting in VPS Servers

The upgrade features one hour of custom work on your hosting server, so in case you obtain any one of our VPS servers solutions, you'll be able to take advantage of this service and have our administrators perform a variety of tasks which you can not carry out yourself or you have no time. They are able to install and set up any piece of third-party software for you in the event that the installation is difficult or they can troubleshoot any application that doesn't function properly for some reason. You may add the upgrade to your package as frequently as you wish depending on the time needed for a specific task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left in your billing Control Panel. Our Managed Services upgrade comes with 30 minutes of custom work on your server also, but if you need more than that, you may always add the Installation & Troubleshooting upgrade with several mouse clicks from the billing area.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all of our dedicated servers and as long as you add it, our expert admins will be able to aid you with anything on your machine. Such as installing any third-party software which you may want to use on the hosting server and troubleshooting any script which functions badly or does not run at all. Our upgrade features 60 minutes of work and in case a certain task is not very time-consuming, we'll add the remaining time to your account. You shall be able to see how many minutes are left within your billing Control Panel and use them whenever you need support again. The Installation & Troubleshooting upgrade could be ordered at any time, so if you require something to be set up in the very beginning, you can add it to your order during the sign up process, while if you require assistance later, you'll be able to add it from the hosting server billing area. 30 minutes of custom work are included in our Managed Services pack as well, but if you need additional work to be performed on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs will be installed and set up in the best possible way.