Live Chat Support in Cloud Hosting
In addition to the phone and ticket support, our company provides live chat support as well. You can get in touch with us every single day, including weekends and holidays, and we can give you more info about the cloud hosting service that we offer if you are not among our customers yet, or about common and billing questions when you already have a user profile. Although for solely tech matters you have to open a ticket to the tech support, because such matters will require extra time to be taken care of, you can still contact us on the live chat for some tech info. To give you an example, we can assist you to set up an e-mail address in your e-mail client or troubleshoot numerous issues, saving you a lot of time. Even if our phone lines are already off for the day, you will be able to speak to a live person.
Live Chat Support in Semi-dedicated Servers
We have a live chat service that is accessible to all our future and active customers. In case you are searching for a new web hosting account, you'll be able to chat in real time to one of our agents and receive more details about our semi-dedicated service so that you can pick the perfect plan for your web sites. In the event that you already have an account with us, we'll be able to support you in a very timely manner with general, billing and 1st level techissues. Though in some instances you will need to open a ticket as there're things that cannot be resolved on the live chat, we can assist you with various common tasks, like installing an email account in an email client or redirecting one domain name to another. Thus, you'll receive quick assistance and you'll save time and effort.