Phone Support in Cloud Hosting
Because we have live telephone support 14 hrs every day, you will be able to contact us and speak with our customer support representatives to find out more about the cloud hosting service that we provide and ensure that our servers match the system requirements for your web sites before purchasing anything. For your benefit, we have phone numbers on three different continents and you're able to call the one closer to you - in the United States of America, the UK or Australia. In case you are already a customer, you can call about general and billing matters, and even about some technical issues. If the situation is strictly technical or it can take longer time to investigate, you will have to employ our ticketing system, which will allow both you and our technical support team to monitor the details supplied by either side.
Phone Support in Semi-dedicated Servers
When you need more details for the semi-dedicated service that we provide, you are able to call any of the three support phone lines that we have around the world - in the U.S.A., the United Kingdom and Australia. In this way, you can check ahead of time whether our services are suitable for your web sites. If you are already our client and you own a semi-dedicated account, you have the option to get in touch with us on the phone for fourteen hours a day about any type of billing or common matters. For entirely technical troubles you will be able to employ our ticketing system in order to get in touch with our technical support because someissues just require additional time to be taken care of, but we can help you on the phone with numerous minor tech problems as well, saving you time and efforts.