Help and Support Channels
A 60 mins Ticket Reply Warranty
Each ticket you post to the tech support team will be responded to within about 60 mins. The regular issues shall be solved asap. Nevertheless, if the support question you have posted calls for the aid of a competent administrator, we will address the ticket to him and will let you know about the hold–off.
Expert Customer Assistance Service
We are on line for you 7 days a week to provide information and tech support and to assist you with any issue that you could possibly stumble upon while you are dealing with your virtual server. We can help you with all pre–installed applications, like your Operating System, server admin panel (in accordance with the VPS type) and the Web Control Panel created entirely by us.
A Descriptive Help Zone
In the Web Control Panel that is included at zero cost with the virtual server, you can discover a practical Help zone, that features everything you should have knowledge of when monitoring your web–sites and software. We have introduced a wide array of how to articles and video guides that present the important site administration responsibilities in an easy–to–understand form.